Service Portal
Machine builders and their customers on one page.
For machine builders
The service portal machine builders give their customers: each machine’s documents, maintenance plan, spare parts and software version in one place; a service request is one form, and the conversation with the technician is on the same page.
Today and after
Today: The customer cannot find the manual.
With Service Portal: Every machine’s documents and versions in the customer’s hands.
Today: Service dates are missed.
With Service Portal: Upcoming maintenance reminded automatically.
Today: Phone traffic for spare parts and service.
With Service Portal: Parts and service requested through the portal, with visible status.
What it does
My machines
Serial number, model, year, hours, PLC version and warranty on every nameplate.
Document library
Manuals, electrical drawings, CE declaration; always the latest version.
Maintenance calendar
Intervals by hours and by days, printable checklists.
Spare parts
Parts per machine; a quote request in one tap.
Service requests
Requests with photos, status tracking and the technician conversation.
Security
Each customer sees only its own machines; invitation sign-up, two-step login, audit log.
What it connects to
- Your website’s content management
- Customers & Quotes (CRM)
- Maintenance Procedures
- Email notifications
- Turkish and English
A typical project
- Scope
- In the builder’s brand, in two languages, customer and staff sides.
- Duration
- 6–10 weeks
The demo runs entirely in your browser on simulated data. Let us talk about how it would look on your own line.
